Speed queen refuses to replace the machine. The recent addition of the traditional agitator TC5 model was a big win for Speed Queen. Lately it stops all lights flashing. Definitely would recommend. if you want them. Unsubscribe easily. We wish more brands would aspire to make such durable washers. We tested 12 washing machines and found that the LG WM3900H front-loader is the best option for cleaning your laundry. But if Speed Queen’s tank-like build quality is appealing to you, here’s what you should know before you buy one. Does a great job washing our clothes no matter what cycle we use. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. And as more people become disillusioned with the sorry state of appliance durability, Speed Queen’s popularity keeps growing. My husband is a farmer and can go thru two to three pairs of jeans a day depending on what he is working on. Photo: Alliance Laundry Systems, We visited the factory in Wisconsin where Speed Queen washers and dryers are made. So essentially, Speed Queen created a Normal cycle that (most of the time) is so purposefully stingy with water and energy that it allows the TC5 to meet the efficiency regulations—even though it also has a Deep Fill option that fills the entire 24-gallon tub to the brim, and even though the Heavy Duty and Permanent Press cycles use more water and higher temperatures on the Hot setting. This is what happens when sales top quality control. It doesn’t look at the water or energy use on other settings, like Heavy Duty, regardless of how inefficient they might be. Also, I don’t want to spend much time figuring out the settings on my machine every time I wash clothes. Well, Yale Appliance says that it sold 243 of these machines in 2018 and performed 65 service calls—a service rate of about 27 percent, which makes Speed Queen the most repair-prone brand that Yale Appliance has sold in any significant volume. The results got progressively better as we used cycles with stronger agitation, hotter water, and, to a small degree, extra water. Stick with Samsung, Whirlpool, anything other than Speed Queen. Here is the part that is truly sad. After seeing all of that, we have no doubt that these are the sturdiest, longest-lasting machines you can buy for your home. The Speed Queen TR top-load series (including the TR3, TR5, and TR7) caused some controversy when it was released in early 2018 because it got rid of the manual load-size … Speed Queen’s durability testing is impressive: We saw the lab where the company stress-tests the electronics to make sure that the washers can survive power surges or resume their wash cycles after a brownout. Other reviewers have found similar results with the TC5 and older versions of the same washer. I purchased this model of Speed Queen Washing machine (as a set with a Speed Queen Dryer) in September of 2011. Chose the 7 year model & was very excited to try my new dryer. It has only a spray rinse which is a joke. We tried it with different load sizes, with different temperatures, and with and without the Deep Fill option, and no matter what, our stain strips barely looked any different when the cycle ended. The lab has robots that are set up to press the buttons on a control panel 1 million times (even though the washers will see only about 100,000 presses in an average lifespan). I've had washers over a decade old that never needed parts replaced. The TR5 build is solid and it is reliable. According to McDonald, people jokingly referred to that Normal cycle as the “Department of Energy cycle” when it was under development. Mark. My wife & I had a top-load Sears Kenmore (manf. We’re confident that Speed Queen washers are durable over the long haul, but are they also reliable in day-to-day use? Whirlpool) Heavy Duty Series 60 washer we bought (along with the dryer) 2nd hand & used for 20+yrs, along the way replacing agitator dogs & 2 lid switches, and a couple of other things I can't even remember, keeping it going long after many would've given up & tossed it. All cloth face masks, no matter what kind of material they are made of, need to be washed often. He didn’t even have to think about it. But if you want a durable, full-size front-loader with a matching vented dryer, a Speed Queen might be the way to go. Get performance ratings and pricing on the Speed Queen TC5000WN (AWN632SP116TW01) washing machine. If you want to extend the wash cycle a few minutes, the Heavy Soil option does this. Can it freshen up a regular load of laundry? That was not true. The options are simple, but the cleaning is effective. But it’s back for 2019, baby! All things considered, we don’t think that Speed Queen washers are the best choice for most people. And it’s still an impressively durable machine. Just got em and used once. After doing online research & reading many reviews, I decided to buy a Speed Queen AWN432S mechanical switch (no friable electronics) top loader, and while more expensive than most, this thing is a beast that easily handles anything we throw at it. We prefer front-loaders to top-loaders because they clean clothes better and are gentler on fabrics, but we haven’t been able to test Speed Queen’s latest front-load models, the FF7 , as of this writing. This washer was bought in November 2019 and started malfunctioning in June 2020. My wife likes the delicate and hand wash cycles, something our old machine did not have. The TC5 has a familiar design to the rest of the Speed Queen lineup. If you are looking to do heavy duty laundry the Speed Queen is not for the job. We’ll start sending you the news you need delivered straight to you. Heavy Duty gives you regular wash and regular rinse. Do not use Normal Eco. If you’re looking for a less expensive washing machine, or one that will be kinder to your clothes and your utility bill, check out our full guide to washing machines. No one tests washing machines like we do. The sensor settings would not work. The Speed Queen TC5 acts like my old Maytag, and I have high hopes that we’ll be working together for a long long time. We do know that older versions were good cleaners, but because they’re really designed for laundromats, they were also a little loud and rough on fabric by front-loader standards. We tried 12 machine-washable ones to find five worth lounging with. I finally settled on the TR5. Big mistake purchase. You'll find that is has a 3.2 cubic foot capacity stainless steel tub with no lid lock and no automatic load sensing. These other options are Speed Queen’s defining traits, and popular features among people who prefer this old-school-style washer (even though there’s a ton of evidence to prove that efficient washers are usually much better at removing stains and preventing fabric damage than the washers that use the most water). See reviews below to learn more or submit your own review. All the controls are marked understandably and are easy to use. Before I made my decision I looked at more washing machines than I'd like to admit - reading reviews, comparing features, watching YouTube videos of people reviewing and washing clothes in various machines. It doesn't have many bells & whistles; it's simply an old-school, solid performer that gets the job done. Really. 4.0 out of 5 stars I like. Spent a lot of time researching a new gas dryer as I discovered that Samsung & LG are not considered great buys with the service calls that ensue. As a previous Samsung owner I was particularly concerned about quality. It stopped working on day 1. Probably. So far, it has worked well. They could not even be bothered to get the correct parts to the repair team. Speed Queen TR5000WN Features Designed, tested and built to deliver 25 years of commercial-grade performance. On the plus side, the Poka-Dot test strip (which shows wear on fabric) came out almost entirely undamaged, but that’s a hollow victory when the machine is barely cleaning your clothes. But even on the wettest, hottest, most vigorous setting that the TC5 offers—the Heavy Duty cycle with Hot water and Deep Fill selected, which uses about 50 gallons of water total to wash and rinse, almost half of which comes straight from the hot-water tap—it wasn’t any better than our favorite front-loader on its Normal cycle, which uses about a quarter of the total water and a small fraction of the hot water. After over 4 months of waiting, the motor has been replace along with a main computer board and still the machine won't work. The engineers at Speed Queen have truly looked at each machine from every angle, analyzing how they could take their already industry-leading features and designs and make them even more powerful, durable, and user-friendly. I'm truly disappointed & disgusted at their customer service team's attitude & their management team's inability to actually manage. I do several loads a week and have had no issues. Since Speed Queen has done away with the transmission, the agitator is fixed and the drum moves to swirl the clothes thru the water. Since day one the speed queen has had issues. I don’t know how that’s effective, but I’m not spending any money to experiment. Get buying tips about Washers and Dryers delivered to your inbox. Unique auto-fill system ensures that every load uses enough water for an … The other type that are top-loading but are similar to front loaders they would always empty out the tub in. Our machine has analog controls, not the digital control panel. Unsubscribe at any time. Verified Purchase. If you manage by hiding behind your customer service team, you should not be a manager. My head felt like the spin cycle. It uses a transmission like pre-2018 Speed Queen models, and has a 1/2 HP variable-speed motor that can spin the tub up to 710 RPM. Quiet running, cleans well, runs an average load in about 30 minutes. The other thing that’s VERY important is the agitator. Speed Queen’s other models, the TR3, TR5 and TR7 machines use a different method of agitation which I don’t like as well. We’ve tested a dozen washers, including front-loaders and top-loaders, from all the major washer brands and across a wide range of prices, and we have a guide to our favorite washer models. Sounds very solid. Speed Queen uses a metal-bending robot to shape parts for its washing machines and dryers. Very disappointed! Years ago I used a Maytag top loader which I loved. Our content is intended to be used for general information purposes only. Our main hangup, though, is the price: These models cost at least $1,890, sometimes more. And then there’s the Speed Queen Classic TC5, which we did test. I’m only washing clothes after all. The agitator rotates back and forth and swishes the clothes through the water. Our Favorite Weighted Blankets (Are All Machine-Washable). They’re all meant to run cycle after cycle, tough load after tough load, without breaking down too badly—the models for home use just have different control panels, modified wash cycles, and no coin boxes or card readers, basically. There are more cycle settings for Perm Press, Delicate, etc. So glad to find such a machine in a sea of choices with mostly empty features, smart this and sensor that. 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