5. Plenty of office staff running around, yet only one person manning the desk. About Us, Easy drop off. Cons: The interior was really soiled and the van seemed to need some mechanical things fixed it was so bouncy. There are several dining and shopping options in each terminal and concourse, ranging from the economical Burger King to the fine dining of Elway’s. When dropping off, there is a big Thrifty sign but they blocked off the entrance with no instructions to drop off at Hertz. Really? Cons: The quality of the vehicles that are issued. Drop off was very quick. Great pickup and dropoff service.Cons: Our first time with Silvercar, we were not quite sure how the airport pickup worked. The (AVIS) attendant was inattentive/ rude and got my email address wrong. The shuttle to the counter took forever. Pros: Staff was really nice, was a super easy processCons: Did not have any choice between car because of limited availability - was not super happy with the car we received. Denver Restaurant Directory: Takeout/Delivery/Dine-in, Private Prison Company GEO Group Donating to Gardner in Senate Race, How JonBenet Ramsey Non-Story Turned Into Demonic Blockbuster, Many COVID-19 Safety Measures Flying Away at DIA, climbing to levels not seen since the early days of the pandemic, mask usage rules and other safety measures, how DIA was handling the challenges presented by the novel coronavirus, Denver Neighborhood Hot Spots by COVID-19 Hospitalizations, Awful COVID-19 Data and What Polis Is Doing About It, Lamest Excuse Yet for Not Wearing a Mask in a Denver Area Store, National Museum of African American History and Culture, A Monumental Move: Sand Creek Massacre Memorial Deserves Top Spot, Denver Ballots Being Dumped According to Multiple Reports, Colorado COVID-19 Outbreaks Blow Past 1,000; Over 100 New. Pros: Yes staff were helpful. If you continue to use this site, you consent to the use of cookies. Cons: It was recommended that I bring back the car on empty because their gas price was less than market, but it was not. Had to go back to exchange it for the same model different plate which stood next to it. They corrected it later though. Pros: Got upgraded to a larger vehicle for same price. He totally ignored our questions. Unless I paid more. We finally left and went to our Airbnb in Denver. One hour!!! From a DIFFERENT rental agency we were told to go across the highway to their location because that National location was unstaffed and all rentals were being taken over by Enterprise. The Westword may earn a portion of sales from products & services purchased through links on our site from our affiliate partners. As a result, visitors were left to deal with the situation themselves, as we found out moments later. KAYAK searches hundreds of travel sites to help you find and book the best rental car deal at Denver Intl Airport. Waiting in line. Pros: Very littleCons: Stop the upsells. A visit to the airport on the evening of October 19 revealed a near-complete … Pros: Drop off easyCons: Waited in line for an hour to get a vehicle. Signs for exiting the lot...poorly marked and blocked by a rental car employee. Compact $30/day. Cons: Organization at the car rental was not good. The queue was insane. Best rates found by KAYAK users in the past 24 hours. EZ tried to cheat me into upgrading. The gateway to Colorado and the Rocky Mountain West. There should be more than one shuttle to and from the airport to reduce wait times, and someone to manage the long lines at the office would have been helpful to keep everyone in order and 6ft apart. We left and rented somewhere else with no wait because of our loyalty status. The drop-off was easy, but I had to stand in a hundred-yard line to get on a shuttle to the airport. Pros: Drop off was fine. Transportation available to downtown Denver, mountain resorts and attractions. Thank you. Looking for car rentals at Denver Intl Airport? Terms, We ended up getting stuck in a Ford Fiesta even though we paid for a bigger car. The Hertz ladies that helped me with pick up were very efficient and kind. It was worth spending $25 more to rent somewhere else. Pick-up and drop-off was quick and easy.Cons: I don't have any complaints. Had to Uber there and back. Colorado Environmental Leadership Program: Special Alert: Denver’s Clean & Safe Resource Guide, Latest Denver International Airport Updates, Learn About the Colorado Convention Center, Colorado Convention Center Sustainability, Denver Museum of Nature and Science Exhibitions, Lawrence Argent, the Man Behind the Blue Bear, Coors Field - Home of the Colorado Rockies, Mountains to Canyons - Denver to Las Vegas. No one was following the 6 foot distancing rule. It was frustrating that I had no direction from Thrifty - even when I called their customer service number it was closed with no additional contact availability after hours. Windows you couldn't see out of. Thrifty drop off was OK but again, the shuttle took a while to take us back to the terminal. Thanks!Cons: The leasing agent was efficient, but the process was onerous with all the COVID-19 procedures. Save up to 40%. After missing one van did I find the pick-up location. Pros: Drop off was easyCons: It was a 2 hour wait to get the car, completely unacceptable. Then the final bill seems to have been at least $20 more than the agents had orally said it would be (but hard to know, as there was no one at drop off capable of explaining it to me). Cons: The check in process was a bit frustrating but the vehicle was perfect and clean. On drop off, the return shuttle parked in a different area from the marked pick up site, but no one bothered to tell us. Cons: I thought all cars came standard with cruise control... Cons: Drop off took too long. Pros: N/ACons: There was an extremely long line for pick up. I will never bother with this company ever again. Driving to the airport for their flight's scheduled 7 p.m. arrival was a snap, until I entered the immediate vicinity of the terminal, where road construction on and around Peña Boulevard had created a pinch point despite the reduced traffic volume. Won’t use them in Denver again. The shuttle driver wasn’t very friendly either Pros: I was given an upgradeCons: I was hoping for a small SUV but there were none available. On average a rental car at Denver Intl Airport costs $76 per day. Cons: Nothing. Car was excessively scratched and dented Front tire had a slow leak which I had to refill several times. Parking options include: Short Term West, Short Term East, Garage East, Garage West, Economy East, Economy West, Pikes Peak Shuttle Lot and Mt. Thrifty may have good prices, but I'll probably never rent from them again based on this horrendous experience.Cons: Staff up when you know you're going to be busy. The car delivered wasn't the model rented. About an hour of driving, the oil change light came on. Additionally, more than 20 other airlines serve many international and domestic destinations making Denver a central airline hub in the United States. An email or text with directions on how to return the car would have made everything much better. So this isn’t the best company if you have another choice do it. Pros: Everything from pick-up to drop-off was quick and easy. Pros: Staff at pick-up and drop-off were kind and helpful. There were crumbs on the console and the passengers side interior door had something spilled down the front. Dropping off the car was as simple as leaving the key in the car & walking away. Gas refill upsells Better to take up Kayak's $11 insurance instead of their minimum for $30. But at least social distancing was easy, since the facility was mostly empty. Denver International Airport DEN, also known as DIA, is located 25 miles northeast of downtown Denver and replaced the outdated Stapleton International Airport in 1994. Thank goodness for those people movers (fast track walkways) that were useful and helped us get to our gates in a short time... Denver international is a pretty nice airport. Pros: The staff was very friendly. We didn't have a bad experience. Cons: Truck was not real clean. location of shuttle is marked at the airport but is hard to see hidden behind a pillar... Pros: There was not much, place was clean but that's about it.Cons: Get more busses waited about 20mins and others 30mins, only one running at the time and a bit of a distance. We had to choose to take Uber for a 3 hour ride, Cons: I did not get the car I signed up for. Read more, While you may not be an expert in hooking-up, boondocking and slunkies, RVing across Colorado shouldn’t intimidate you. Get the most out of your experience with a personalized all-access pass to everything local on events, music, restaurants, news and more. The shuttle driver wasn't helpful at all. The rest was horrible.Cons: No transportation from airport to rental location. Cons: Upfront payment for gas costs and tolls are offered but too much pressure. The staff who helped me was cold and unwelcoming. Right now Covid is still affecting businesses and only about 50% of the stores and restaurants are open. I again tried to get someone on the phone to tell me what to do with the car. Pros: Absolutely nothing Cons: That the vehicles work. Car was very dented up. Pros: Clean, efficient GREAT PRICE, no pressure to buy insurance, staff was friendly, car was basic but that's all i needed. Then, they gave me a Dodge Durango that was extremely uncomfortable. Really? Mirrors were really dirty too. Alignment seemed off with the car and it vibrated a lot. Was fire warned because of car shortages the car may have cosmetic issues. Cons: This is an unethical business who uses the bait and switch. Car Rental DEN: Flying into Denver Intl Airport? More could have been explained Cons: the cost was high especially on insurance. No one was working the counter. Cons: Customer service, cleanliness, organization. I knew they were kieing and turned it down but just be mindful they lie and scheme to get money out of you. At the desk, the employee says we can't take the car out of state. But overall great experience. The four of us entered an elevator, and before the doors could shut, a family of five tried to rush inside. The woman at return in Aspen was friendly and the lobby cleanCons: It was SO FILTHY in the lobby, trash on the floor, the floor was sticy.

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