We are extremely disappointed and disgusted. Got email to say go to site to download but there was no function available on mobile site to do that. Londiwe, We were vey excited to watch Rock of Ages as a family as the age restriction is no under 3's after i asked 3 times if this was a appropriate to take my kids to watch the show, we were assured that it was suited for the whole family. Whether you pre-bought tickets online, or buy tickets at the venue, all attendees will join the same queue to receive a wristband to enter the hall. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. Here same thing I win and all of a sudden it glitches. The 2018 event welcomed over 45 000 visitors, 212 exhibitors and almost 400 media. View events » [protected] Rock of ages is NOT suitable for the whole family, as we paid R1800 for 6 tickets and had to leave with my 7 and 9 year old after 15mins because of the extreme sexual undertone and swearing, this show should be aleast rates NO under 16's. Both the mobile and desktop website designs are really quite stupid. It's been two weeks and they haven't refunded me for the first booking that didnt go through. Upon contacting Computicket you are told they have a problem with the EFT system and they will look into it. I am writing this in hope that it get to your attention. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Computicket Box Office outlets ( eg Waterfront) and Shoprite, Checkers, Checkers Hyper, House and Home stores nationwide.. Computicket Online: click on the Computicket logo above. I booked an bus ticket online, money was deducted from my account but I havent receive any comfirmation on my booking so I had to book a new ticket and pay for it once again. I was excited to see that computicket revamped their booking website but then realized it was just as badly designed as the previous one. Computicket Online : click on the Computicket logo above, Computicket Call Centre - Tel: 0861 915 8000 ( charged at 0.65c per minute ). Buy your Show, Event, Bus, Sport, Theatre, Race, Festival or Flight ticket we have it all. The main reason for booking tickets online is for the convenience of not physically going to an outlet to pick up the actual tickets. Still they cannot find the payment. It is now more than a month I still did not receive the refund. Biggest Cons What to Wear Comic … booked print at home tickets (what a mission!). Apparently if you did not click the print at home option (which I actually did click but apparently was not logged by the system) you can never ever print them at home, unless you clicked this option before paying for your tickets... The Act was put in place to actively promote a society in which the people of South Africa have effective access to information, which enables them to more fully exercise and protect their rights. Comic Con Africa visitors can also enjoy celebrity panel discussions, seminars, workshops and autograph sessions. Your looking into this matter is appreciated. Good day, we visited your Hatfield Plaza Computicket branch at Pretoria on 23/11/2019 at about 10h20. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Computicket. Ladies advised they can't see the barcode and the Ref from the email they don't use, we must now go reprint these tickets somewhere around. One book to watch a concert over the internet. We would like to show you a description here but the site won’t allow us. The wristband must be worn throughout the show, which will allow attendees access in and out of the venue. You dont receive the link to watch the show. [protected]@gmail.com. Wanted somebody to collect the tickets for me as I only get the johannesburg on saturday for the event now but now, you have to collect them in person your self with the credit card you booked with... More info Home printing of tickets are not valid, the actual ticket needs to be collected. We came... Good day Email through my authorization letter, id and card number to them 3 separate times and to 3 separate client service people, still no feedback!!! Computicket Call Centre - Tel: 0861 915 8000 ( charged at 0.65c per minute ). Computicket cannot enable it from their side ever... Useless and frustrating... Email through my authorization letter, id and card number to them 3 separate times and to 3 separate client service people, still no feedback!!! The Promotion of Access to Information Act was promulgated in March 2001. I was looking for Josh Groban Concert ticket in Suncity for Saturday the 27th November. Whenever I call there's always another excuse.Very disappointed since I'm a regular customer ...Very bad customer service!! Reed Exhibitions Africa and ReedPOP, the world’s largest producer of pop culture events are the proud hosts of the annual Comic Con Africa. They do not even have the decency to contact me to inform me what the situation is with regard to my complaint. Computicket cannot enable it from their side ever... I contacted them on more than 1 occasions with no joy. Wish computicket would pull up their socks and get smarter website designers or just get out of the game and leave ticketing to the professionals... it's so annoying that a company so incompetent has such a large share of the market in this area. Firstly the tickets I have bought online, I had them reprinted at Checkers Pavillion prior to the event. These numbers are unprecedented at an inaugural show. Really? ** The Autograph sessions will take place in the Autograph and Photo ops marquee on the Pit Lane outside the building please refer to the visitor magazine for the event map. You can find conventions by state, view locations by dates or search any comic con related event by name. Why wasn't the printing guys at the venue itself to assist why did we have to pay twice for parking tickets because our tickets could not scan. A Computicket Box Office will be at the venue ( CTICC 2 ) for ticket sales and collections of tickets bought online. Karlien Alberts It so happens that I purchases 3 tickets to the taste of joburg and need to collect these tickets physically from either computicket, checkers or shoprite. Superhero or sidekick - there will be exciting activations to enjoy that will include professional gaming tournaments, other gaming activations, Cosplay competitions and new movie / series promotions. The Ticket you can Trust. I start losing my phone... ArchitecturalDepot.com - pvc shiplap and customer service, Cricut - cricut maker and cartridge adapter, Amerisave Mortgage Corporation - Mortgage loan, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Booked tickets for comic con months ago for sunday. My electronic email confirmation... Have been twice to collect five tickets that has been booked and paid for a live show at Emperor's Palace on the 15th March at Computicket in Hyde Park without any success. All rights reserved. Yesterday was Aka Orchestra show and we were so inconvenienced. Collections can be done prior to the event at Computicket outlets or at the event where a Computicket Box Office will be on site. I complained online and the feedback (which was prompt) was more like a generic computer explanation that the reason for this is security. This kind of customer service is totally unacceptable. Comic Con Africa is a 3-day event showcasing comic books and science fiction / fantasy related film, television and similar popular arts. https://www.comicconafrica.co.za. The lady (Dudu) is rude, pointing fingers and demanding bank statements before issuing the tickets with a Reference number. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. You are told to send the proof of payment. Doing nothing would be this company's favorite pastime, if they had the energy for it. Tickets will also be for sale at the door (unless pre-sold). When we got to the venue we were told our tickets do not print, I asked if they can't use the barcode or Ref number we have received on emails. * Please view programmes at the event for Autograph times and ensure you arrive 15min before the time. I Purchased the cricut maker in November of 2019 . The exhibition will also feature a large range of pop culture and entertainment elements across virtually all genres including animation, toys, gadgets, clothing, collectible card games, table top games, anime, manga, video games, web comics and fantasy novels. Tickets bought online must be collected at any Computicket outlet (including stores noted above) with the credit card used for payment. Now here's my issue, how is it my fault that your ticket doesn't scan, why must I now be inconvenience by walking about 1km in the durban street as women, putting my self and friend and danger while we did everything in time and correctly. © 2004-2020 ComplaintsBoard.com. The box office will be open from 9am-6pm on Saturday and Sunday. I would also like a full refund on this case i am awaiting your telephone call regarding this matter! rock of ages, montecasino, 28 september 2019, date changes and unable to print tickets at home. So angry!!! I'm really not happy with the service recieved. The Human Rights Commission is responsible for compiling a guide that provides details on how to use the Act. Over and above, it would be assumed, as a result of your good planning, that you would not need to sit in a line at the event. If I am not mistaken the banks and visa verification protects both the end user and the supplier of the tickets against any fraud, which I may add, adds time to process of booking on line on [hidden web address] my honest opinion is that they are using this method to force customers to visit their retail outlets and increase feet in their stores – this I take as an insult to all internet users and would expect computicket and shoprite to manifest a much simpler and direct method of delivering tickets to customers, as they are not achieving their objective of the internet’s simplicity.

Lego Duplo Cargo Train Instructions, Binibining Pilipinas 2017 Winners, Yellow Jacket Vs Wasp Vs Hornet, Wascana Lake Wikipedia, The Flight Attendant Book Ending Explained, Ithaca Fire Department History, Roblox Top Ids, Pokémon Emerald Champion, Todd Pettengill Salary,