Can a vegetarian person get a good meal at this restaurant? 8030 Renaissance Pkwy, Ste 950, Durham, NC 27713-8261 +1 919-206-4082. 3, Order was missing the top bun on hamburger. definitely a must. Alexandra Alexis We had a large group of 15 and was told it would be an hour before seating, which is completely understandable and accepted. 4. We came here after our grand daughter graduated high school. Micheala Short Lovely girl, always smiling, and always made us feel welcome. The Cheesecake Factory Pubs, Italian, Ice Cream & Frozen Yogurt 8030 Renaissance Pkwy. Two waiters waited our tables. They knew we were a large group, they knew we wanted to be together and yet they lacked what it took to make this happen. Once seated greeted right away bartender made pleasant conversation until food arrived, checked in with me to see if all was going ok. I haven’t been out of the house since I had my baby girl so this was a real treat. While the food is pretty good and there are plenty of options the real reason to go is for the cheesecake! The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake. This time around really enjoyed my visit. We're so glad you enjoyed our food. Maureen Blackwell I would never fault the cooks, the guy who hopefully is getting our refund and really the only one trying to help anyone inside, I think his name is Christian, but really, this is how you manage a restaurant on what everyone would know would be a huge night for orders. The cucumber lemonade was a refreshing drink for the Summer.#LateReview, D Red I come here often, but this time was especially special. But, the food was really disappointing. Gal Afik The only issue was a distinct lack of pasta. Are you sure you want to delete this answer? Loved it, great food, great service, great cheesecakes. Get quick answers from The Cheesecake Factory staff and past visitors. COVID update: The Cheesecake Factory has updated their hours, takeout & delivery options. Sad to hear she doesn't work there anymore but the new folks are good as well. Ate here with a large party. Apply to Line Cook, Barista, Prep Cook and more! There are cars lined up waiting for texts, wall to wall people waiting with no direction and the manager won't come out. This was my first visit to this restaurant. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. The entrees here are quite good and extremely generous in size. Next time, if anything happens to disappoint you, please let our managers know so we can make it right while you are dining with us. The guy in front of us had been there 2 1/2 hours, went and found his cheesecake bags after God knows how many people touched them and had no idea where his actual dinner was and there was no one to ask. For the rest of the experience, our waiter was fantastic, the food was good and served in a timely manner but because of the lack of concern in trying to make our day special the greeting/ seating staff elected not to, well I won’t say that I’ll never go back, I’ll just say it will never be a top choice. Always will come back if I am staying in the area. I may go back one day for dessert, but that's probably all.More, Thank you for your feedback. Their regular menu is enormous as well and everything I've had over the years is awesome. Food was yummy, however booth wasn't fully clean. We reserve much of the dining room for walk-in guests and serve a full menu at the bar. 5. We went in to check on the status of our curbside delivery only to find at least 50 people on top of each...other. Menu offers over the top treat options, as well as value options. 5, We love eating here, whether it’s to celebrate my birthday or just having a date night. 3. Restaurant looks great at night!It was still busy when I went in to order a slice to go. He went above and beyond in service! Very big choice of menu, but still fast service. United States ; North Carolina (NC) Durham ; Durham Restaurants ; The Cheesecake Factory; Search. Great restaurant. People were walking in and going up to the pile of bags in the bakery area to try and find there food. Are you sure you want to delete this question? Dec 8, 2019 Was calm and could choose where to sit. I think if you've been to one of these you've been to em all. Order Ahead and Skip the Line at The Cheesecake Factory. No need to tell anyone that the food is succulent. I'm okay with tinted lights, but please provide some candle light or flash lights! The two gentleman were very good at what they do. May 22, 2019 Ginny Lee The food came out fast. Aug 25, 2020 I had a healthy meal of steamed veggies and fish. The Chicken croquettes were amazing as were the corn fritters! This location does get a bit busy, you may have to wait to be seated. We only waited about 2 minutes to get a table, so it was not a packed house of people, but it was not empty. 5. . Jul 3, 2019 5. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Dec 2, 2019 5. 5, Pranay Gupta Greg Holmes Jul 8, 2020 Sep 6, 2020 Cuisines: American. You have one more loyal Cheesecake Factory fan! 4, Service was great for late night; appetizer egg rolls were wonderful! Save. Pelush Peluche Juan Yepez If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Dorothy Turner This same guy was writing down order numbers promising that we would be refunded but the manager was no longer coming out to speak with people. I can't imagine how many Mother's Day dinners you ruined Durham location, I hope your management gets it together. Thank you for your kind review. To be out in daylight hours LOL. Ok for a large party. Stopped for lunch a few days ago at the Cheesecake Factory in Durham. I can't remember the name of our waiter but we were there around 10pm and we sat in the section next to the bar right by the end...probably doesn't help but he was amazing and deserves all the rewards! We visited the Durham location on 2/29 to celebrate my son in laws birthday. L W. I PROPOSED! We look forward to your next visit to enjoy some of our cheesecake! The manager on duty from 5 to 8 pm should be ashamed of himself. Cheesecake Factory speaks for itself!! Thee host at the pickup/cheesecake counter was phenomenal. If you're design-oriented, you'll notice the interior is intended to look like 'all things cheesecake' :)), Caitlin Beheler We got seated right away. Kitchen did the best they could with getting the food out, but getting the checks took over 30 minutes after we were done. She passed by our table 3 times and she never...More, while portion size is often generous, the serving varies widely, not sure what the result depends on. The Cheesecake Factory, Durham. Mall area did have a multitude of youth. How can you be so unprepared for Mother's Day and then leave one guy out there trying to manage this chaos! Ranked #71 of 769 Restaurants in Durham. How can you be so unprepared for Mother's Day and then leave one guy out there trying to manage this chaos! Went here with my wife and mother. Sep 19, 2020 I PROPOSED! Jun 3, 2019 It was more like 30 minutes. Someday we'll learn to split a meal. Get food delivered. No one was inside directing traffic, letting people know the status of their order or anything, it was complete chaos. AWESOME! 5. We are sorry about your meal and hope you can give us another try. My group of 12 was served very professionally like we were valued highly! My experience was so bad that I couldn't force myself to invest any extra money in this restaurant to get a signature cheesecake - and I'm a dessert person! Website. Aug 2, 2020 More restaurant details. I found the customer service and food good. Jul 4, 2020 Only complaint is that during the night, the place gets too dark. Robin Housend Share. Arrived late at 10 pm or so. The food isn't diet food by any means, it's fairly rich, but great when you want to spoil yourself. NC NC Friendly staff. The greatest place in the world! During this time of Covid you'd expect a better cleaning. Our entire menu is available for pickup and delivery. The cucumber lemonade was a refreshing drink for the Summer.#LateReview, Sudania Bennett We are sorry about your meal and hope you can give us another try. They have generous portions. 8030 Renaissance Pkwy Ste 950, Durham, NC 27713-8261. If like a good salmon I recommend this.definitely I woul go back, Gian Marco S. Free Self-Parking Honestly, Cheesecake Factory is never a miss! Very nice and attentive. He was a polite, knowledgeable and displayed a joyful sense of humor. Select “General Questions” from the menu and allow...More, I don't even know where to begin. It's usually very crowded, but they have a nice bar with great drinks. .More, We are very sorry you were not satisfied with the french fries, but pleased you enjoyed the burger. He remembered my name after I returned for condiments and hustled to get what i needed. Loved absolutely everything about their menu. I will forever be grateful of the people that worked that day of December 22, 2019 between 12pm to 3pm when we vacated the restaurant!

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